Trusted by YC-backed companies
The AI support engineer for AI-native startups.
Triages tickets. Moderates Discord. Ships code fixes. One approval gates every action, from Discord or your dashboard.
The six-step loop
From intake to reply, on your approval.
Up next
Step 01
Intake
Tier 1 reply in your voice
Step 02
Diagnose
Searches memory, probes stack
Step 03
Packet
Hypothesis + suggested fix
Step 04
Execute
One approval, ships the fix
Step 05
Reply
Resolution posted in their channel
Step 06
Memory
Teaches the next ticket
Up next · Step 01 of 6
Intake
Tier 1 reply in your voice
Reaches into your stack
10 native · 500+ more apps via Composio MCP
From intake to PR. On your approval.
Seven beats. The agent does the work. You tap Approve — from your dashboard, or right in Discord.
Step 01 · Intake
Tier 1, where customers ask.
Drop the bot in Discord or paste one <script>. Answers in your voice, from your docs.
help
M
_.mxh.dxb._1:33 AM
is there something wrong with vly servers? convex is stuck on "connecting securely" and the sandbox isn't starting
https://kind-ears-jump.vly.sh/
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Step 02 · Diagnostic agent
Investigates before it pings you.
Reads your stack. Searches past tickets. Forms a hypothesis.
working… 0.0s
Step 03 · Diagnostic packet
Escalations ready to approve.
Hypothesis + proposed fix on your dashboard. Your engineer reads a packet, not unknowns.
AO
Bug · authConvex auth · 3 reports
aarav@onboarding-flow.dev
help·12m ago
Customer messageaarav@…
users hitting 401 on /api/checkout, was working an hour ago. some sessions are fine, others get bounced.
Agent reply412ms
Looks like Clerk webhook rotation knocked your Convex env out of sync. Suggested fix below — approve to update CLERK_WEBHOOK_SECRET.
Probes run4
convex.auth.session_check
142ms
daytona.workspace.status
89ms
autumn.customer.entitlements
215ms
github.logs.recent_errors
410ms
Diagnostic agent·ready · approve a fix
Hypothesis
Clerk webhook secret rotated 1h ago. Convex env CLERK_WEBHOOK_SECRET still holds the old value → 401 on session refresh.
Suggested fixes — pick one
Run convex.envs:sethighirreversible
Call internal.envs:setClerkWebhookSecret with the rotated value to unblock session refreshes.
Plan
1convex.envs.list· confirm current secret is the stale value
2convex.envs.set· CLERK_WEBHOOK_SECRET → rotated value
3convex.deployments.deploy· propagate to runtime · ~12s
4convex.auth.session_check· verify 200 on next probe
5discord.reply· post 'fixed — sessions resuming' in #help
Outcome401 storm clears within ~30s · 3 reports auto-resolved
Reply to userlow
Ask for a request-id from a 401'd session so we can confirm before rotating the env.
DUGGSUPPORT · code task
ResolveR
Fix with DUGGAI⌘↵Fix with DUGGAIMCPFix with Cursorspawn
Step 04 · Approve from Discord
One tap. No dashboard hop.
Same packet, posted to your private #duggai-approvals channel. Approve or reject in the surface you already live in. Dashboard stays the audit trail.
duggai-approvals
Today
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Step 05 · Executor agent
One approval, the agent ships.
Config via DuggAI MCP. Code via Cursor — opens a PR. You say yes once.
Awaiting route
connector_writeDuggAI MCPspawn_cursoryour Cursor plan
convex.envs.list· current_value = stale87ms
convex.envs.set· CLERK_WEBHOOK_SECRET ← rotated245ms
convex.deployments.deploy· deployment ad9c4f1 live12.1s
convex.auth.session_check· 401 → 200142ms
discord.message.send· #help · "fixed — sessions resuming"89ms
Step 06 · Reply
Tickets close where they opened.
Resolution posts back in the customer's channel — what shipped + verify prompt. Same surface they asked in.
help
M
_.mxh.dxb._1:33 AM
is there something wrong with vly servers? convex is stuck on "connecting securely"…
+
Step 07 · Memory
Every approval teaches the next ticket.
Decisions feed support_memory. The next ticket starts smarter.
ready
Pricing
One agent. Every channel.
Pay only when it works.
Free
$0
50 credits one-time. Trial only.
- 50 credits, lifetime
- Discord channel + dashboard
- Community support
Starter
$99/mo
Tier 1 + 2 covered for an early-traction team.
- 2,500 credits / month
- Discord channel + dashboard
- All 10 native connectors + Composio MCP
- Live agent transcript view
- Email support
Most popular
Pro
$499/mo
Branding off + Cursor coding-agent.
- 15,000 credits / month
- Remove DuggAI branding
- Cursor coding-agent dispatches
- Bug intelligence dashboard
- Linear / GitHub Issues sync
- Priority email support
Custom
Talk to us
For volume + security review.
- Custom credit allocation
- SLA + audit logs
- SSO + execution-trace export
- Dedicated solutions engineer
- Slack + email channels
Per-model token math lives in the pricing docs.
Stop debugging tickets at 2am.
Discord + your stack, connected in 10 minutes. 50 free credits to validate fit.